Our voice chatbots make life betterOur Voicebots are powered by artificial intelligence (AI), specifically conversational AI, that allow a caller to navigate an interactive voice response (IVR) system with their voice, generally using natural language. Callers don’t have to listen to menus and press corresponding numbers on their keypads. They speak to the IVR in a simplified simulation of a call with a live operator.
Business can expect from our Chatbots
Our conversational IVR, a voicebot goes beyond understanding words. A voicebot’s job is to determine what the customer wants and guide them to an effective response. Using machine learning, a voicebot is continuously improving itself — and the customer experience.Voicebots also make it possible for customers to achieve multiple things at once, depending on the choice task handler modules